Specified Commercial Transactions Act Disclosure
In accordance with Article 11 of the Specified Commercial Transactions Act of Japan, the following information is disclosed regarding the online sale of CharaFan Plus.
Seller
Shells, Inc.
Operations Manager
Junya Kawakami
Address
7-3-16 Laketown, Koshigaya-shi, Saitama, Japan
Phone
Provided promptly upon request via the contact form or email below.
Contact form: https://docs.google.com/forms/d/e/1FAIpQLSfyuA1byTweL3sQVPBDM6zsTt-4pqCL07BY3PNQ_0dq7kP-FQ/viewform
Email: support@charafan.jp
Contact form: https://docs.google.com/forms/d/e/1FAIpQLSfyuA1byTweL3sQVPBDM6zsTt-4pqCL07BY3PNQ_0dq7kP-FQ/viewform
Email: support@charafan.jp
Email
Service URL
Price
CharaFan Plus: 110 JPY / month (tax included)
Additional fees
Internet connection and data fees are the customer's responsibility.
Payment method
Credit card (processed by Stripe, Inc.)
Payment timing
Charged immediately upon subscription. Subsequent charges occur on the same day each month (or the last day of the month if no equivalent date exists).
Service delivery
Plus features become available immediately after payment confirmation. Upgrades take effect immediately; downgrades take effect on the day before the next billing date.
Subscription validity
Not specified. Subscription is established upon completion of the signup operation.
Quantity limit
One subscription per CharaFan user account.
How to cancel
After signing in, stop auto-renewal anytime from the "Back to Free" button on the Creator Plan page.
Effective date of cancellation
Cancellation takes effect at the end of the current billing period. Plus features remain available until then.
Returns / refunds
Due to the digital nature of the service, refunds and cancellations after payment are not accepted in principle. Stop auto-renewal before the next billing date to avoid further charges. No prorated refund will be issued.
System requirements
Recommended browsers: latest versions of Google Chrome, Apple Safari, Mozilla Firefox, and Microsoft Edge.